Power distribution utilities and franchises require accuracy in managing revenue and data, and currently face challenges in fulfilling this need. With a growing need for mobility solutions, these utilities require solutions which can empower both the back-office and field crew, and provide them with the latest information which can improve operational efficiency and bring revenue benefits. Nirmalya mPravaah is a unique and proven solution which brings the power of mobility to address the challenges of revenue reconciliation, workforce management, and need for real-time updates. Built on the Android platform, mPravaah reduces billing cycle time, improves metering accuracy, facilitates on-time billing reconciliation, monitors field crew and allows for network updates. Our solution allows for two-way communication of handheld device with the billing engine to enforce total energy accounting and capture information for updating network data. The mobile solution integrates seamlessly with the legacy billing andGIS systems. In addition, the solution offers consumer selfservice, leading to improved consumer satisfaction and regulatory compliance.

GPS enabled

Works offline

Allows for real time data synchronisation

SMS and email notifications to consumers and field crew

Enables additional work allocation

Provides reporting and MIS

Connects with various printers

User-friendly GUI

Offers different modes of data capture, i.e., eyeball, IR, RF

Provides access to the latest information

Easy integration with legacy systems

Product Suite

The mPravaah product suite offers support across four key areas:

NmPravaah MBC: Allows DISCOMS to take the metering, billing and collection processes to the next level. Improves the workforce efficiency by as much as 50 percent when compared with the utility’s legacy solutions
NmPravaah CIS: Provides DISCOMS personnel to gain access to the consumer’s metering, billing, profile and collection data during site visits. In addition, the solution gives information on the consumer’s consumption pattern
NmPravaah CSS: Empowers DISCOM consumers to access their profile, metering and revenue information using state-of-the-art mobile self-service. Consumers can also give their feedback to the DISCOM which can help improve services and increase customer satisfaction.

Solution Benefits

Real time tracking of the workforce
Optimised route plan from historical data
Efficient use of resources
Improved workflow reporting
Network updates on the go
Reduced billing cycle
Accurate energy accounting
Increased customer satisfaction

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