The profitability of DISCOMs is directly governed by the ‘meter-to-cash’ cycle and total energy accounting process. With the businesses looking for newer and cost-effective ways to meet their regulatory, operational and sustainability obligations, Utilities require more than just the simple revenue management system to address the challenges they face. NiPravaah integrates connection services, revenue management and customer relationship management to streamline the entire process chain.It’s user-friendly GUI interface offers data mining and reporting in order to help utilities identify operational bottlenecks, improve efficiency, enhance customer satisfaction and facilitate accurate energy audit.
The solution is customisable and easily integrates with the Utility’s existing applications such as its GIS. With a shorter learning curve for teams, and the ability to improve workplace efficiency, iPravaah creates better revenue awareness, ultimately leading to profitability and higher levels of customer satisfaction.
The iPravaah product suite offers support across four key areas:
MIS & dashboard
Increased efficiency in billing and collections
Improved revenues through reduction in losses
Adaptability to future tariff and regulatory changes
Effective planning and monitoring of cash flows
Business insight into day-to-day revenue operations
Real-time, informed and timely decision making